Ozzie and his team were introduced to us by our Financial Advisor – he came highly recommended. My wife and I are completely satisfied with Ozzie and co. and they work that they did for us – they were very organized and thorough. We were new to the process and Ozzie was very attentive and made certain that he answered all questions/concerns that we had! He made himself available any time during the day. His team provided us with all the information that we needed when refinancing. He definitely made the process very easy for us from beginning to end!